Customer Service
Where can I find all product downloads?
Request for our downloads for the following;
Downloads storage buildings
Downloads warehouse tents
Downloads storage tents
Downloads container shelters
Downloads assembly conditions
Downloads inspection conditions
Do you have structural calculations available?
Of all our storage buildings, storage tents and container shelters we have structural calculations available in English & German. These are available on request and free of charge.
For these structural calculations we work with German engineers also. These structural calculations always meet the ′Eurocode′ standard supplemented by German codes DIN+DIBt ensuring wide European and International acceptance. To maintain the legal status, we only provide the original untranslated documents in the German language. Should this cause you any difficulties, you can use these documents as a basis to ask a local engineer to draw up a structural calculation in your own language which meets your local requirements.
Are the structural calculations also available in languages other than German?
Our structural calculations are also available in German. This is because Germany is our main sales area and because we mainly work with German engineers. All structural calculations are however in terms of content compiled in accordance with the ‘Eurocode’ standard. Any additional requirements are almost always exceeded by the German additional requirements (DIN/DIBt).
We do not translate these calculations into other languages because this would affect the legal validity. A building permit is usually acquired without problems on the basis of the German calculations (which are after the same in terms of content).
Does our products have a CE marking?
CE marking is obligatory for semi-finished products, components and complete products, but not for building constructions. Since our products are constantly evolving, we choose to have our products assessed as building constructions.
As a guarantee of our quality, all our storage buildings, container shelters and storage tents are accompanied by construction calculations which comply with Eurocode standards. These are produced and signed by an authorized engineering agency. These calculations are free of charge. Please send us an an email with reference to the product type.